Frequently Asked Questions
Everything you need to know about your moon-inspired jewelry.
How do I find the moon phase for a specific date?
Our website features a built-in moon phase calculator. Simply enter your desired date, and we will show you exactly how the moon appeared on that special night.
Does the jewelry glow in the dark?
Yes! Our pendants are designed to absorb light during the day and emit a soft, celestial glow in dark environments, mirroring the magic of the moon.
What materials are used in Moonglow Jewelry?
We use high-quality materials including surgical-grade stainless steel, 925 sterling silver, and 14k gold plating to ensure your pieces are hypoallergenic and durable.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Since many of our pieces are custom-made for your specific date, please ensure all details are correct before finalizing your order.
How should I care for my jewelry?
To maintain its luster, avoid wearing your jewelry in water or exposing it to harsh chemicals like perfumes. Clean gently with a soft, dry microfiber cloth.